450 937-3100
The waiting room at Centre dentaire Champfleury, along the windows.

Twelve years.A story for grown-ups.

A four-minute story, to read the night before.

Page 1 of 27.

My daughter was six when she asked me a simple question that set everything in motion.

She had just finished her first appointment with the dentist. A bright smile. She had a sticker on her shirt and a purple toothbrush she held proudly in her hand. I had spent the previous forty minutes in the waiting room, staring at the floor.

“Dad, when is your next appointment?”

I had no answer for her, because I had no next appointment.

But I knew the date of my last appointment. It was twelve years ago.

Twelve years. At first, it was a scheduling conflict. Then it was money. Then, at some point I could not place, it became something else. The more time passed, the more impossible it felt to open my mouth in front of a dentist. I was not afraid of pain. I was afraid of the silence of a professional who examines you and quickly realizes it has been years.

“Soon,” I told her.

She nodded, satisfied, and moved on, as children do.

I did not.

Because that night I realized my daughter was watching me. She would follow up. In three years, in five years, she would notice that her father never goes to the dentist. And she would learn something without anyone telling her.

I was not afraid for myself. I was afraid of passing it on to her.

I had to take the first step.

I called on a Tuesday morning while walking, because walking made it easier for me. I told the receptionist, “It has been a very long time.” She replied, “That is perfectly fine. That is exactly why we are here.”

No silence. No sigh. Just available dates.

On the morning of the appointment, my daughter handed me her stuffed hippo at the door: “Take it. It helps.”

When I got to the clinic, I left it in the car. But I thought about it the whole time.

Dr. Vu did not ask why I had waited twelve years. She asked if I was comfortable and showed me how to raise my hand so she would stop. She named each step before doing it.

There was work to do, of course. She told me honestly and explained it clearly, with a plan and steps to follow. It was not the disaster I had imagined in my head for twelve years. It almost never is.

Leaving the clinic, I proudly texted a photo of my sticker to my partner.

That evening, my daughter examined my teeth very closely and very seriously, like a dentist.

“Does it hurt?”

“No.”

“Will you go back?”

“In a month, according to the plan.”

Looking satisfied, she went back to playing.

She will never know that she made me take that first step, that call. One day, when she is grown, she will go to the dentist without thinking about it, the way you go to the hairdresser. It will not feel brave to her. Just normal.

That is exactly what I wanted.

So, has it been a long time for you too? That is exactly what we are good at. Trust us. You will see.

What I really seewhen you open your mouth.

A letter from Dr. Vu, to read before you come.

Dr. Vu
Dr. Vu

You may have waited years before opening this page. I see it every week.

People often tell me, with a hand over their mouth, “You are going to find my situation terrible.” Here is what I really see.

I do not count the years. Flossing, smoking, a loose tooth: I can tell in ten seconds. It changes nothing about how I treat you.

What I see is someone who showed up for their appointment. Calling when you truly need dental care is the hardest part. The rest is my responsibility. It is my profession.

A neglected mouth, I know what to do. If pain persists, we deal with that first. Come to get a clear picture, without deciding anything: a first exam is a starting point.

The first visit goes like this: exam, X-rays, cleaning if you want one. You leave with a step-by-step plan. Nothing happens without your consent.

If the appearance of your teeth bothers you, say so. It is often hard to express.

You do not need to apologize or explain the years that have passed. Tell us you are afraid, and we will go at your pace. Just raise your hand and I will stop, every time.

I wanted a clinic where patients feel respected, without judgment.

When you open your mouth, I will not see someone who let the years go by. I will see someone who decided to come, someone I can help, someone who has just taken the hardest step.

See you soon,

Dr. VuDentist, Centre dentaire Champfleury

What happenswhile your mouth is open.

A cleaning told from the chair, every sound named before it comes.

  1. 0 to 5 min

    Getting settled

    You hear A low electric hum: the chair reclines. A light comes on above you.

    You feel A bib over you, glasses against the light. The hygienist asks how you are doing.

    “I am a little stressed.” It changes how the team speaks to you.

  2. 5 to 10 min

    The exploration

    You hear Almost nothing. A small mirror on one tooth, numbers and a description spoken aloud.

    You feel The mirror, the explorer (a fine, curved instrument for detecting cavities, tartar and cracks) and a slender probe pass over each tooth. The numbers are a map of your mouth, not a test result.

  3. 10 to 25 min

    The scaling

    You hear A fine, continuous whine with water: the ultrasonic scaler. Sometimes, a scraping sound: the curette.

    You feel Vibrations and cool water. What comes away is tartar. Sensitive gums? We can apply a gel.

    This is the longest and noisiest step. Everything else is shorter.

  4. 10 to 25 min

    The suction

    You hear Like a little straw drawing up water, like the bottom of a glass.

    You feel It stays at the corner of your mouth. When we ask, close your lips: it all drains away.

  5. 25 to 32 min

    The polishing

    You hear A faint buzzing. A taste of paste, mint or fruit.

    You feel A small rubber brush vibrates and spins over each tooth with the paste. It tickles a little.

  6. 32 to 35 min

    The floss

    You hear Nothing.

    You feel The floss passes between each tooth. If a gum bleeds, it is irritated; the cleaning will help it afterward.

  7. 35 to 40 min

    The recap

    You hear A conversation. The chair comes back up.

    You feel We explain what we found, with the camera to show you. Ask anything you want to know. The next appointment is booked at the desk.

1 / 7

Typical durations, not a promise. First exam: about an hour and a half, X-rays included. What a first exam includes

You stayin control.

With your mouth open, you cannot speak. Your hands can. Four gestures, good from the first visit.

Print the chart
  • Hand upWe stop right away.No reason needed. We remove the instrument and wait.
  • Two fingersI need to swallow or rinse my mouth.We pause, the suction clears your mouth, and you breathe.
  • Thumb upI am okay. Keep going.The answer to the question you will often be asked. No need to nod.
  • Flat hand rockingIt is uncomfortable. Please go more slowly.We do not stop, but we slow down, change the angle, or apply the numbing gel.

The openmouth.

On this drawing, touch a word to light up the area, or touch a tooth to reveal the matching term.

What you will hear at the appointment

Interproximal cavity
A cavity between two teeth, where the brush cannot reach.
Filling
A filling. The damaged part is removed and the space is filled, tooth-coloured or silver.
Bruxism
Grinding or clenching your teeth, often at night. A night guard protects them.
Occlusion
The way your upper and lower teeth meet.
Panoramic X-ray (Panorex)
One image of the whole mouth. The machine circles your head.
Cephalometric X-ray (Ceph)
A side-view X-ray of the face and jaws. It shows how the teeth and jaws line up with each other.
3D X-ray
The machine circles your head to create a three-dimensional image of the teeth, roots, bone and anatomical structures.
Intraoral scan
A small camera passes over the teeth to create a digital model. It replaces impression paste.
Sealant
A coating placed in the grooves of the molars against decay.
Extraction
Removing a tooth. Wisdom teeth, the common case.

The toothin section.

On this cross section, touch a word to light up the area, or touch part of the tooth to reveal its matching term.

What you will hear at the appointment

Subgingival scaling
A cleaning below the gum line, where tartar settles.
Root canal treatment
Nerve affected? The inside of the root is cleaned and sealed. The goal: keep the tooth.
Gingivitis
An irritated gum that bleeds when you brush. It heals with a good cleaning and the proper care recommended at home.

Learn what it is.Five common treatments as examples, three animated steps.

A word heard in the chair is frightening when you cannot picture it. Here it is, picture by picture.

The cavity and the filling

The root canal

A crown

An extraction

Periodontal care

Tomorrow, say it when you arrive.

Three words are enough: “I’m afraid of the dentist.” The team knows what to do. To talk first, call.

For children, there is Léo’s story.
450 937-3100